Executive Office Senior Manager, and Personal Assistant to the President

Job Locations UK-London
Posted Date 3 weeks ago(10/04/2024 14:01)
Job ID
2024-1755
Category
Central Secretariat
Position Type
Permanent Full-Time
Salary Max
GBP £65,000.00/Yearly
Salary Min
GBP £60,000.00/Yearly
Pay Band
F

Job Scope

The Royal Society was established in the 1660s and is recognised across the world as one of the leading scientific academies. Its Fellows include the most distinguished scientists in the UK and internationally. Its activities include work on policy, scientific publishing, and the award of grants.

 

The overall aims of the role will be:

 

To manage and oversee the offices of the Society’s President, Officers and Executive Director, of the Royal Society working closely with the Director of Fellowship, Strategy and Governance and other members of the Senior Leadership Team (SLT) and a team of personal assistants, ensuring the delivery of high-quality administrative services. (The President and Officers of the Royal Society are trustees and Fellows of the Society. The Executive Director is its Chief Executive).

 

To co-ordinate support functions to the President, Officers and Executive Director, ensuring a seamless overall service.

 

To provide support directly to the Society’s President, as his personal assistant (the President changes every 5 years)

 

To manage and provide secretarial support for meetings of the Society’s Officers weekly and to ensure relevant papers are sent ahead of and following meetings.

 

To manage a team of three to four other Personal Assistants providing direct administration and diary support to the five Officers of the Society and the Executive Director, working for continuous improvement in service.  

 

To act as an ambassador for the President and Executive Director within and beyond the Society, building close and effective communication between the corporate centre and internal and external stakeholders.

 

You will provide oversight of the work of this office as a whole and provide additional support to the Executive Director, working with her PA, on request, particularly regarding more complex correspondence and the co-ordination of briefing and information flows across the Society.

 

 Key outcomes of the role:

 

Society staff have a point of reference for advice and guidance on handling issues requiring input from the Society’s leadership and that the Society’s standards are maintained with regular and reliable communication on behalf of the executive office.

 

The Society’s leadership is supported with a clear system of oversight, tracking communications with and from their offices, key weekly meetings are well planned, and they are briefed on issues requiring their attention when necessary.

 

The team of personal assistants is well supported and motivated, providing a continuously improving system of administrative support to the President, Executive Director, and Officers and cover for leave and absence is seamless and well planned

 

The President, Executive Director and Officers are provided with effective administrative support, maximising their impact as the leadership of the Society.

 

There is oversight of the programme of meetings and events that Officers and the Executive Director participate in, and they are well prepared for them.

 

Senior Leadership and Officer meetings are managed to a high level. Internal and external communications from the centre of the Society are managed professionally and effectively.

 

Reports to: Director of Fellowship, Strategy and Governance

Line manages: 3-4 x Personal Assistant Roles

Location: Carlton House Terrace, London, SW1Y 5AG                                                                            

Hours: Full time, 35 hours a week. The Royal Society promotes a hybrid way of working, the nature of this role is such that the jobholder will be expected to work in the office most days of the week with the occasional home working day.                                      

Pay band:  Band F, £60,000 to £65,000

 

The application closing date is Tuesday 7 May. 

 

Interviews will be held w/c 13 May. 

 

Please note that we are unable to offer sponsorship for this role.

Responsibilities

 

President’s, Officers’ and Executive Director’s Offices

  1. To act as team leader and line manager for personal assistants providing support to the Officers and Executive Director, overseeing effective service delivery.
  2. To act as personal assistant to the President, providing a proactive service in his role: managing diary, correspondence, and access to briefing relating to his work, handling travel arrangements (including visas and accommodation) and managing expenses in line with Royal Society policies.
  3. To monitor levels of support service to the President, Officers and Executive Director, ensuring continuous improvement.
  4. To oversee the work of the Office, anticipating forthcoming issues and ensuring that the Society’s leadership is well briefed for them, co-ordinating with colleagues.
  5. To maintain strong relationships with key members of staff, using diplomacy and the ability to act independently, anticipating issues and dealing with them before they arise.
  6. To manage incoming correspondence and action directly where appropriate, and develop systems to track the treatment of correspondence and replies.
  7. To prepare responses for action/signature by the President, or Executive Director, or, if appropriate to respond on their behalf.
  8. To be a primary point of contact within the Royal Society for the Executive Office team and to maintain the Society’s reputation, always ensuring approachability and accessibility to those wishing to connect with the Society, and staff needing their attention on urgent matters.
  9. To ensure that the preparation of briefs/speeches/presentations for the President and Executive Director are of high quality and prepared in sufficient time ahead of meetings and events, drafting material where appropriate, but usually in collaboration with other members of staff.
  10. To manage and deliver ad-hoc cross-Society projects as directed by the Executive Director.
  11. To ensure that key tasks are covered during periods of staff absence and a seamless service maintained to the President, Executive Director, and Officers.
  12. To attend meetings or events with the President or Executive Director.
  13. To manage communications from the centre (in collaboration with finance, HR and communications colleagues) to the rest of the Society, working to improve visibility across the organisation.

Secretariat provision

  1. To attend and take minutes of sensitive meetings, both for the President and the Executive Director.
  2. To arrange meetings of the Society’s Advisory Board.

General

  1. To provide effective leadership and line management of the Executive Services team.
  2. To carry out any other tasks as are reasonably requested by the Executive Director and Director of Fellowship, Strategy and Governance.

                 

Key Knowledge and Skills Required

The Royal Society is looking for a candidate who can demonstrate effective team leadership, who has a track record of providing customer-focused and high-quality administrative support, and the ability to understand the implications of the bigger picture (such as major stakeholder relationships) for the work of the Society.

 

Candidates will need a broad overview of the office’s work, but the ability to work on routine matters to get work done where necessary will also be important (for instance, during periods of absence by team members).

 

The following skills will be essential:

  • The ability to motivate and manage a team of personal assistants with a view to continuous service improvement.
  • The ability to build personal networks with colleagues at all levels founded on trust and clear communication.
  • The ability to deliver calmly and effectively under time pressure.
  • The ability to work effectively with, and lead, a team, for effective performance, setting a lead but also able to take responsibility for specific tasks when required.
  • The ability to prioritise effectively, ensuring that important issues are addressed at the same time as managing more urgent tasks.
  • The confidence to support senior people manage their time and work more effectively.
  • Excellent communication skills, spoken and written. The ability to draft quickly and accurately on complex issues will be essential.
  • The ability to handle sensitive information confidentially, and to build trust with leaders in the organisation.
  • The ability to respond quickly to urgent issues, and the flexibility to stand in for colleagues when the situation requires.
  • Expertise in Microsoft Office applications, and the ability to develop new systems to make services more efficient and effective.

Experience in a senior Personal Assistant role combined with solid line management experience is essential for the post.

Competencies

Self-management

·         Effectively enthuses and motivates those in the team

·         Proactively sets goals and targets for own work and others

·         Embraces new opportunities, responds to new risks and takes on new responsibilities

·         Encourages others to seize opportunities

·         Identifies difficult situations and creates solutions to solve the

·         Recognises stress in others and takes steps to reduce it

·         Controls pressurised situations

·         Manages time appropriately and that of others, supports team in prioritising objectives and outputs over others

·         Lives the Royal Society Values at all times

 

Working with others

·         Actively seeks ideas and suggestions from within the team

·         Resolves conflicts within and between teams

·         Embeds feedback processes within the team

·         Seeks out new networks that will create opportunity for the Society

·         Able to present complex issues simply

·         Uses discretion, tact and empathy when negotiating with and/or seeking to influence others

·         Understands the need to manage expectations and to only promise what is deliverable

·         Demonstrates compassion in delivering hard messages

·         Leads and facilitates group discussions, surfaces and clarifies issues and keeps conversations focused, productive and constructive

·         Acts as a role model, continuously demonstrating communication excellence and regard for the value of building shared vision and direction

·         Looks for opportunities to assemble a diverse group to discuss respective views

·         Shares resources across organisational boundaries to meet Society needs

·         Uses negotiation skills and adaptability to encourage recognition of joint concerns, collaboration, and to influence the success of outcomes

·         Demonstrates the Royal Society Values at all times, and encourages others to do so.

Resource management

·         Determines useful deployment of resources, balancing cost and benefit, risk and potential for maximum impact across significant business areas

·         Manages complex cross-cutting projects to time, budget and specification

·         Ensures others accept responsibility towards results

·         Sets the quality standards for own business areas in accordance with strategy and contributes to the formulation of quality standards across the Society

·         Sets and monitors priorities for self and others

·         Identifies and manages risk effectively

·         Demonstrates a solid understanding of the culture to ensure that plans, actions and timelines will be effective

·         Directs the creation of forums and discussion opportunities to generate innovative and breakthrough ideas, exposing others to experts and ideas to stimulate new thinking

·         Translates vision/knowledge to others to enable shared understanding and rapid execution

·         Facilitates the team to assess the viability of ideas based on a number of likely scenarios

·         Has patience and allows time for appropriate planning and engagement to take place in projects and day-to-day deliverables

Critical thinking

·         Uses questioning, analytical and probing skills to ‘dig deeper’

·         Knows when enough information has been obtained and adapts presentation of information to the needs of the audience

·         Evaluates the benefits, practicalities, and value for money of ideas and obtains feedback

·         Makes sound decisions in a complex or ambiguous environment and is able to gain support and manage challenges confidently

·         Directs the creation of forums and discussion opportunities to generate innovative and breakthrough ideas, stimulates new thinking

·         Sees issues and mitigates as necessary the implications of a proposal.

·         Justifies key results and procedures, explains assumptions and reasons.

·         Correctly evaluates the credibility of sources and correctly judges the strength of an argument

·         Fair-mindedly follows where evidence and reasons lead

 

Adaptability

·         Actively seeks the input and opinions of others, often outside his/her section and accommodates and incorporates this thinking into any output.

·         Actively leads discussions surrounding new ideas, approaches and projects

·         Anticipates need for innovation and seeks solutions

·         Demonstrates courage by deciding and acting in the face of uncertainty

·         Works in a balanced fashion, by being adaptable and flexible to ensure needs of competing stakeholders are fairly and equitably met

·         Acts with foresight to anticipate and analyse many different scenarios

·         Acknowledges ambiguity and works with team to identify understand and manage polarities and other complex situations

 

Managing people and relationships

·         Sets expectations of others and ensures they deliver

·         Demonstrates a positive attitude towards work, celebrating success and instilling confidence, which encourages the same from others

·         Encourages others to share ideas and participate in the discussion and decisions of the team

·         Assesses needs of clients/stakeholders/staff and makes plans to meet these needs

·         Avoids micromanagement by delegating and giving latitude to others to do tasks in own way, including opportunity to make and learn from mistakes

·         Acts as a talent builder by challenging people with questions and assignments that will grow their capabilities

·         Coaches and mentors’ others, providing career guidance and perspective

·         Demonstrates compassion in delivering hard messages

·         Establishes strong professional relationships with others

·         to the full breadth of products and services, as appropriate

 

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed