Press Officer

Self-management

·        Works unsupervised and can motivate self

·        Produces results under pressure

·        Can manage in stressful situations

·        Pushes for the best results

·        Pursues and encourages feedback that may reveal an error in judgment and then makes appropriate adjustments

·        Recognises own personal biases or limitations, and uses this understanding to improve decisions and plans for action

·        Seeks out mentors and other development resources to gain additional self-awareness and personal development

·        Reflects on negative situations with maturity and seeks to understand own contribution to the situation

·        Holds things together and acts as a settling influence

Working with others

·        Contributes ideas and identifies opportunities to work with others both within the team and across the organisation

·        Willing to provide feedback to sectional colleagues when requested

·        Produces succinct presentations and papers for senior colleagues

·        Understands when to seek senior advice on potentially delicate negotiations

·        Reaches a variety of audiences using an appropriate mix of communication methods and tailored messages to appeal to their unique needs

·        Speaks from the heart to compel action and creates an emotional appeal for organisational priorities

·        Creates an environment of transparency while respecting confidentiality requirements

·        Builds consensus for delivering team goals. Frequently interacts with peers, on cross-functional matters.

Resource management

·        Makes the best of internal/external resources and coordinates well with external partners to best meet the needs of the Society

·        Builds contingency into projects taking into account possible outside factors

·        Sets and monitors performance against quality and results orientated targets.

·        Focuses on both short and long-term goals

·        Creates novel solutions to problems

·        Creates a detailed design or plan to implement a new solution or approach

·        Evaluates new technology as potential solutions to existing issues.

·        Adjusts course as new information comes to light

·        Executes quickly and decisively in a time-sensitive situation

·        Takes accountability to persist until opportunity is realised or problem solved

Critical thinking

·        Determines and clarifies the exact requirements of any situation

·        Checks information for accuracy and raises concerns if information is inaccurate

·        Extracts the key points succinctly, clearly and accurately

·        Puts forward suggestions for improvement concerning current processes or systems

·        Tries different ways of doing things to get the best results

·        Compares and evaluates the strengths and weaknesses of a variety of options

·        Formulates an opinion by considering opposing views and suggestions

·        Runs trials and models or applies statistical analysis and stress testing to confirm or disconfirm proposal

Adaptability

·        Overcomes obstacles and is not deterred by setbacks; checks assumptions and first principles and works out alternative approaches

·        Reacts proactively to new challenges and works in a flexible manner to produce solutions

·        Provides feedback and participates in discussions surrounding new ideas approaches or projects

·        Maintains focus and continues to deliver when things are ‘up in the air’

·        Adjusts to act differently depending on the situation

·        Takes steps to understand basic risk management and importance of identifying and maintaining controls

·        Helps others to understand and cope with ambiguous situations

Managing people and relationships

·        Delegates effectively, setting clear expectations and authority

·        Monitors results and feedbacks to team on a regular basis

·        Recognises others’ contributions and acknowledges their limits

·        Helps others to identify ways to improve their performance

·        Prioritises supervisory responsibilities and carries them out in a timely fashion

·        Understands and can identify client/stakeholder/staff needs and looks for opportunities to improve their experiences

·        Demonstrates trust in others’ ability to accomplish tasks at acceptable levels of performance

·        Provides current, direct, complete and actionable positive and constructive feedback

·        Has a mind-set of sharing own and others’ expertise

·        Creates an environment of transparency while respecting confidentiality requirements

·        Focuses on surfacing underlying customer issues/concerns and identifying root causes

·        Increases exposure to and personal relationships with customers

·        Expresses positive views of the customer